Privacy Policy
Company Name: Yiwu Yecheng Trading Co., Ltd.
Email: service@korvazel.com
Last Updated: August 11, 2026
Yiwu Yecheng Trading Co., Ltd., operating under the Korvazel™ brand (“Korvazel,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy describes how we collect, use, retain, and disclose personal information when you visit our website, place an order, create an account, contact us, or otherwise interact with our online services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with Korvazel™.
Information You Submit
You may provide information such as:
- Your name, email address, and telephone number
- Shipping and billing addresses
- Account login details
- Products purchased, order history, and return requests
- Messages sent to customer support
- Reviews, survey responses, or other content you choose to submit
- Marketing and communication preferences
Payment Information
Payments are handled by authorized payment processors. Korvazel™ may receive limited transaction details, such as payment status, billing name, payment method type, and the final digits of a card.
We do not directly store complete credit or debit card numbers on our servers.
Information Collected Automatically
When you use our website, certain technical and activity information may be collected automatically, including:
- Internet Protocol address
- Browser and device type
- Operating system
- Referring website or advertising source
- Pages viewed and features used
- Date, time, and approximate duration of visits
- Shopping cart and checkout activity
- Cookie identifiers and similar online identifiers
- Approximate location derived from an IP address
Information Received From Other Sources
We may receive information from companies that assist with our operations, including Shopify, payment processors, shipping carriers, fulfillment providers, analytics services, and advertising platforms.
2. How We Use Personal Information
We may use personal information to:
- Process payments and complete customer orders
- Arrange packaging, fulfillment, shipping, and delivery
- Provide order confirmations and tracking information
- Manage accounts, returns, refunds, and customer requests
- Respond to product questions and support inquiries
- Maintain and improve our website and product selection
- Understand how visitors interact with our store
- Remember shopping cart contents and website preferences
- Detect suspicious activity, payment fraud, and misuse
- Send promotional messages when permitted
- Measure advertising performance
- Meet tax, accounting, regulatory, and other legal obligations
- Establish, exercise, or defend legal claims
We may also create aggregated or de-identified information that cannot reasonably be linked to an individual and use it for business analysis and service improvement.
3. Legal Grounds for Processing
Where applicable law requires a legal basis, we process personal information based on one or more of the following:
- Contract: Processing is needed to accept, fulfill, or manage an order.
- Legitimate Interests: Processing supports customer service, website operation, fraud detection, analytics, and business administration.
- Consent: You have agreed to optional cookies, promotional communications, or another specific activity.
- Legal Obligation: Processing is required for tax, accounting, consumer protection, or regulatory purposes.
You may withdraw consent at any time, although withdrawal does not affect processing completed before consent was withdrawn.
4. Cookies and Similar Technologies
Korvazel™ and its service providers may use cookies, pixels, local storage, and comparable technologies.
These technologies may support:
- Essential Functions: Shopping carts, checkout, account access, and website security
- Preferences: Language, region, and previously selected settings
- Analytics: Website traffic measurement and performance evaluation
- Advertising: Campaign measurement and interest-based advertising, where permitted
You can manage cookies through your browser settings and, where available, our cookie-preference tool. Blocking certain cookies may affect shopping cart, checkout, or account functions.
Because our store is supported by Shopify, you may review the Shopify Cookie Policy for additional information about cookies associated with its platform.
5. When We Disclose Information
We may disclose personal information to organizations that perform services for us, including:
- Shopify and other website-hosting providers
- Payment gateways and fraud-screening providers
- Warehouses, manufacturers, and fulfillment partners
- Postal services, couriers, and logistics providers
- Customer support and communication platforms
- Cloud hosting, data storage, and cybersecurity providers
- Analytics and website-performance services
- Advertising and marketing partners
- Accountants, legal advisers, insurers, and professional consultants
- Government authorities when disclosure is legally required
These recipients may process information only for their authorized functions or according to their own privacy terms.
Our store uses Shopify technology. Additional details about Shopify’s processing practices are available in the Shopify Consumer Privacy Policy.
We may also disclose information during a merger, financing, acquisition, restructuring, asset transfer, or similar corporate transaction.
6. Advertising and Marketing Partners
Depending on the services enabled on our website, advertising partners may use cookies or pixels to measure campaigns and present advertisements based on browsing activity.
These partners may include:
Information collected by these companies is governed by their respective privacy policies.
Korvazel™ does not sell personal information in exchange for money. However, certain disclosures involving advertising cookies may be treated as a “sale,” “sharing,” or targeted advertising under some United States privacy laws.
Where applicable, you may opt out through our cookie-preference tool, a “Your Privacy Choices” link displayed on the website, or by emailing service@korvazel.com.
7. Global Privacy Control and Do Not Track
Browser-based “Do Not Track” signals do not currently follow one consistent industry standard, so our website may not respond to every DNT setting.
Where required by applicable law, we treat a recognized Global Privacy Control signal as a request to opt out of the sale or sharing of personal information associated with the browser or device sending the signal.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
Retention periods may depend on:
- The duration of your account or customer relationship
- Order fulfillment and customer support requirements
- Tax, accounting, and recordkeeping obligations
- Fraud prevention and security needs
- Contractual requirements
- Applicable limitation periods and legal disputes
When information is no longer required, we may delete, anonymize, or securely isolate it, subject to applicable law and technical limitations.
9. Information Security
Korvazel™ uses reasonable administrative, technical, and organizational measures intended to reduce unauthorized access, alteration, loss, or disclosure of personal information.
Payment information is transmitted to authorized payment providers through protected checkout systems. Access to customer information is limited according to operational responsibilities.
No website, transmission method, or electronic storage system can guarantee complete security. Customers are responsible for protecting their account credentials and should contact us if they suspect unauthorized account activity.
10. International Data Processing
Korvazel™ works with service providers and fulfillment partners located in different countries. As a result, personal information may be processed outside the country or region where you live.
Privacy and data protection laws in those locations may differ from local laws. Where required, we use contractual or other recognized safeguards for international transfers.
11. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to personal information associated with you
- Ask us to correct inaccurate or incomplete information
- Request deletion of eligible personal information
- Receive certain information in a portable format
- Object to or restrict certain processing
- Withdraw consent
- Opt out of targeted advertising or qualifying data sharing
- Appeal a decision concerning a privacy request
- Exercise privacy rights without unlawful discrimination
To submit a request, email service@korvazel.com with the subject line Privacy Request.
We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted, but we may require evidence of their authority. Certain requests may be limited or denied when an exception under applicable law applies.
12. California and Other U.S. State Privacy Rights
Residents of California and certain other states may have additional rights regarding access, correction, deletion, data portability, targeted advertising, and the sale or sharing of personal information.
The categories of information we may collect include identifiers, customer records, commercial information, internet activity, approximate location information, and inferences based on shopping activity. The sources, purposes, and recipient categories are explained throughout this policy.
We do not use sensitive personal information for the purpose of inferring personal characteristics.
California residents can learn more about applicable rights through the California Attorney General’s CCPA guidance.
13. Children’s Information
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has submitted personal information to us, please contact service@korvazel.com. We will review the request and take appropriate action under applicable law. Additional information is available from the Federal Trade Commission’s COPPA resource.
14. Email Communications
We may send transactional messages concerning purchases, shipping, account activity, returns, or customer support.
If you subscribe to promotional emails, you can unsubscribe using the link included in those messages or by contacting us. Unsubscribing from marketing will not prevent necessary order or account communications.
Our commercial email practices are designed to follow applicable requirements, including the principles outlined in the FTC CAN-SPAM compliance guide.
15. Data Breach Notifications
If a security incident affects personal information, we will investigate the event and provide notices to affected individuals or regulatory authorities when required by applicable law.
16. External Websites
Our website may contain links to websites operated by other organizations. Their collection and use of information are controlled by their own privacy policies. Korvazel™ is not responsible for the privacy practices, content, or security procedures of independently operated websites.
17. Policy Updates
We may revise this Privacy Policy when our services, technology, or legal obligations change. The latest version will be posted on this page with a revised “Last Updated” date.
When required by law, we will provide additional notice before a material change becomes effective.
18. Contact Information
Questions, requests, or concerns about this Privacy Policy may be directed to:
Brand: Korvazel™
Company: Yiwu Yecheng Trading Co., Ltd.
Email: service@korvazel.com