Contact Us


Contact Us

Company Name: Yiwu Yecheng Trading Co., Ltd.
Email: service@korvazel.com

Have a question about a Korvazel™ product, an existing purchase, delivery progress, or a return request? Our customer service team is available by email and will review your message during the service hours listed below.

Email Support

service@korvazel.com

For order-related inquiries, please include the following details whenever available:

  • Your order number
  • The email address used at checkout
  • The product name
  • A brief description of your request
  • Relevant photos, if applicable

Providing these details allows our team to locate your order and understand your request more efficiently.

Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)

Messages received outside these hours will be reviewed during the next business period. Response times may vary during weekends, public holidays, or periods of increased inquiry volume.

Company Information

Yiwu Yecheng Trading Co., Ltd.

Thank you for contacting Korvazel. We appreciate your time and look forward to assisting you.